Work from Home | Expert Medical Services Coordinator 2021

Job Responsibilities : REMOTE Expert Medical Services Coordinator

Salary : $20 – $22 an hour

Company : Teladoc Health Canada Inc.

Location : Remote US

Educational requirements : High School


  • Provide exceptional service to members, represent Teladoc Health and our services in a professional, member-centric manner
  • Takes inbound calls daily via the Member-Service queues to ensure timely response to member requests for services.
  • Support all member facing service initiation channels to include the client 3rd party portals, Member Portal, Client Online Submissions, member Service General Inbox through outbound calling and emails
  • Gather information to determine member eligibility and appropriate course of action

Candidate Profile

  • High School or equivalent required
  • Minimum of 2 years college preferred
  • 3 – 5 years’ experience working in a customer-oriented environment preferably in healthcare
  • Experience in high volume, fast paced call center a plus
  • Bi-lingual English/Spanish a plus

Remote Role Requirements

  • This is a 100% remote position. You must have a dedicated workspace. A dedicated workspace that is separate from the shared living space. In most cases this will be a separate room with a closable door, so that no outside noise or distractions will be apparent during work hours and when you are on the phone.
  • Reliable and secure high-speed home internet connection is required.
  • Secure, password protected connection (not public or shared outside of your household’s use).
  • Provided by a cable or DSL provider (satellite broadband and/hot spots do not meet this requirement).
  • Minimum speed of 40 MBPS download and 5 MBPS upload; if you have additional personal devices (especially those that frequently stream videos during your working hours), it is advisable to increase this speed to ensure reliable connectivity


  • High school or equivalent (Required)


  • Customer service: 2 years (Preferred)
  • Call Center: 2 years (Preferred)
  • Healthcare: 1 year (Preferred)

Click Here : Apply Now