Job Responsibilities : Customer Service Representative
Salary : $15 an hour
Company : Williams-Sonoma Inc. Customer Care Centers
Location : Remote US
Educational requirements : High School
Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold THIS.IS.YOUR.OPPORTUNITY.
What Benefits do you offer?
- 40% Discount on most merchandise!
- Monthly performance bonuses up to $500!
- $250 bonuses for referring friends and family!
- $300 bonus for perfect attendance during the holidays!
- Fun contests / rewards and recognition programs
- Paid Training from the comfort of your home
- Overtime overtime overtime
- Opportunity to convert to benefited status within 90 days!
- Pay = $15.00/hr
Job Duties: Your day to day
- Solve the problem efficiently: Quick with quality
- Make it personal: Take ownership
- Inspire customer loyalty: Give them a reason to come back
- Listen Carefully: Be attentive
- Emphasize our effort: Because we care
Essential Functions: The nuts and bolts
- Address customer questions and concerns regarding product and delivery information
- Provide product information review alternative solutions if an item is out of stock and place orders for the customer.
- Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma Inc. guidelines.
- Check inventory process returns issue replacements and credits for damaged or defective merchandise
- Perform other duties as assigned
Qualifications: What you need to apply
- High School diploma or GED
- Experience in a performance-based or metric-driven environment
- Strong ability to communicate both verbally and written with capable data entry skills
Click Here : Apply Now
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