Virtual Customer Service Representative in the US Apply Now

• 40% Discount on most merchandise!
• Monthly performance bonuses up to $500!
• $250 bonuses for referring friends and family!
• $300 bonus for perfect attendance during the holidays!
• Fun contests / rewards and recognition programs
• Paid Training from the comfort of your home
• Overtime overtime overtime
• Opportunity to convert to benefited status within 90 days!
• Pay = $15.00/hr

Job Duties: Your day to day

• Solve the problem efficiently: Quick with quality
• Make it personal: Take ownership
• Inspire customer loyalty: Give them a reason to come back
• Listen Carefully: Be attentive
• Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

• Address customer questions and concerns regarding product and delivery information
• Provide product information review alternative solutions if an item is out of stock and place orders for the customer.
• Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma Inc. guidelines.
• Check inventory process returns issue replacements and credits for damaged or defective merchandise
• Perform other duties as assigned

Qualifications: What you need to apply

• High School diploma or GED
• Experience in a performance-based or metric-driven environment
• Strong ability to communicate both verbally and written with capable data entry skills