Job Responsibilities : Virtual Customer Service Representative
Salary : $11 an hour
Company : Call Experts
Location : Remote US
By answering the call to join Call Experts, you will help people when they need it the most:
- Dispatching service techs to homes for emergency repairs.
- Guiding customers to the best service appointment that fits their needs.
- Reaching doctor’s for patients requiring medical attention.
- Assisting customers by placing orders for goods or services.
Key Responsibilities and Desired Qualities:
- Flexibilty with your scheduled hours will go a long way! Some weekend hours are required as part of the weekly schedule. Full time is needed more than part time.
- Must be able to efficiently follow a script with instructions and type grammatically correct and accurate messages into the system that correctly summarizes callers’ needs.
- Responsible for using training techniques to ensure callers believe they are talking to a representative of the company they dialed
- Handling workload efficiently with professionalism and accuracy are essential