Job Responsibilities : Business Support Analyst I
Salary : $63000 per year
Company : USAA
Location : Remote US
Purpose of Job
- Identifies and manages existing and emerging risks that stem from business activities and the job role.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
- Follows written risk and compliance policies and procedures for business activities.
- Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.
- Validates information for moderately complex and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.
- Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
- Develops and maintains a understanding of overall moderately complex business functions.
- Bachelor’s Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
- 4 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations.
- Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL.
- Experience working with financial data.
- Experience preparing and presenting dashboards.
- Experience with researching and resolving member or cardholder exceptions.
- Experience with travel and expense modules, banking tools and systems.
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