US Bank Work from Home (Kansas Home-based)

Job Responsibilities : Pay Desk Account Processor (Kansas Home-based)

Salary : $36400 per year

Company : U.S. Bank

Location : Remote US

Educational requirements : High School

At U.S. Bank we’re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States we’re one of the country’s most respected innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce.

Job Description

Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving classifying consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries resolving customer problems and responding to customer requests for information.
Basic Qualifications

  • High school diploma or equivalent

Preferred Skills/Experience

  • In-depth knowledge of products services terminology procedures and systems related to assigned area
  • Strong customer service skills
  • Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
  • Ability to identify and resolve/escalate complex problems
  • Proficient computer skills especially Microsoft Office applications
  • Excellent verbal and written communication skills

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