United Health Group Careers – Billing Representative 2021

Job Responsibilities : Billing Representative – Remote

Salary : $40000 per year

Company : UnitedHealth Group

Location : Remote US

Educational requirements : High School

Primary Responsibilities:

  • Interact with customers/agents to gather support data to process changes in policies or inquiries regarding policies
  • Provide input to policies, systems, methods and procedures for the effective management and control of the customers’ policy
  • Educate customers/agents regarding changes to policy
  • Provide accuracy in inputting customer, billing, benefit changes into multiple systems
  • Interdepartmental collaboration

Required Qualifications

  • High School Diploma / GED (or higher) OR equivalent years of working experience
  • Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
  • Able to work a 40-hour schedule within the operating hours of the site

Preferred Qualifications:

  • 1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
  • Previous experience in billing or collections

Telecommuting Requirements:

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

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