United Health Group Careers – Billing Representative 2021

Primary Responsibilities:

• Interact with customers/agents to gather support data to process changes in policies or inquiries regarding policies
• Provide input to policies, systems, methods and procedures for the effective management and control of the customers’ policy
• Educate customers/agents regarding changes to policy
• Provide accuracy in inputting customer, billing, benefit changes into multiple systems
• Interdepartmental collaboration

Required Qualifications

• High School Diploma / GED (or higher) OR equivalent years of working experience
• Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
• Able to work a 40-hour schedule within the operating hours of the site

Preferred Qualifications:

• 1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
• Previous experience in billing or collections

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service