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We are looking for an experienced User Experience Researcher to drive qualitative and quantitative research to result in a measurably delightful and globally scalable user experience for the Lark Suite.  They will partner closely with the User Experience Designers, Product Managers and Developers to identify the right research methodology and tools.

What You’ll Do:

• Plan, design and execute user and product usability research studies and experiments aligned with business objectives. Responsibilities include research method selection, tool selection, user recruitment, test creation, analysis and reporting.
• Create deep empathy and understanding of the user and represent the user’s voice in product discussions with Product Managers, Designers, Developers and key stakeholders.
• Generate actionable user insights for product features as well as concepts and and communicate to diverse audiences through effective written documents and presentations.
• Collaborate across the company to continually improve the level of research and best practices.

Who We’re Looking For:

• BA/BS degree in an Engineering, Design, Social Science, or other data or research-centric field or equivalent practical experience.