Teleperformance Work from Home | Claims Processor (Work from Home)

Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. This kind of growth wouldn’t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
Responsibilities:
As a Claims Processor, you will be responsible for providing support for initial auto loss calls and status updates which includes the following:

• Inbound Calls
• Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
• Provide excellent customer service through active listening
• Work with confidential customer information and treat it sensitively
• Appropriately communicate with customers

Qualifications:What We Are Looking for:

• Bachelor or Associate degree preferred
• Insurance experience preferred
• Six months customer service experience required and can include retail, hospitality, etc.
• Ability and comfort to use Windows operating systems
• Ability to type at least 25 WPM
• Proven oral & written communication skills

Work from Home Requirements

• High Speed Internet required, proof of internet speed required
• Dedicated workspace

Teleperformance is an Equal Opportunity Employer