Sykes Work from Home | Remote Technical Support Jobs 2021

Job Responsibilities : Remote Technical Support

Salary : $15 an hour

Company : SYKES

Location : Remote US

Educational requirements : High School

In this position, you will:

  • Assist customers with Intuit’s payroll programs; research and provide resolution to questions and problems
  • Troubleshoot issues that are technical in nature, including hardware, software, and user login
  • Solve problems that may be unstructured and require use of conceptual thinking skills
  • Ensure service delivered to customers meets contractual Key Performance Indicator (‘KPIs’)

In this position, you’ll enjoy:

  • Full-Time, Monday to Friday schedule with 8-8.5 hour shifts between 7am-7pm Mountain Time.
  • Starting pay at $15.00/hour
  • 100% Paid Training
  • Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan.
  • Refer a friend program that pays up to $150 for every referral with no limits.

Required qualifications, skills and experience

Apply with us if you possess:

  • A high school diploma/GED and are at least 18 years old.
  • Ability to understand and communicate technical solutions and business value.
  • Strong computer navigation skills, including search engine experience, browser navigation, typing in URL’s, completing forms online, etc.
  • Able to work a 40 hours/week schedule with 8.5 hour shifts between the hours of 7:00 am-7:00 pm Mountain time, Monday to Friday.

Desired qualifications, skills and experience

Nice to have (but not required):

  • Customer service background
  • Experience with financial services, technology companies, or something similar

Click Here : Apply Now