Sykes Remote Jobs from Home | Customer Service Agent

Your interest in SYKES has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Customer Service Agent answering and solving problems related to healthcare.

Work with us and you’ll enjoy:

• Full-time schedules (40 hours/week)
• $14.00/hour starting wage May differ based on line of business
• 100% paid training
• Full benefits package including medical, dental, vision, and life insurance
• Company-matched 401(k) retirement plan
• Paid time off (Starts accruing day one)
• Tuition reimbursement up to $5,250 annually (after just one year of employment)
• 100% paid college tuition through The University of Arizona Global Campus to earn the degree of your choice (after just one year of employment)

Apply with us, if you possess:

• At least 18 years old
• A typing speed of at least 25 wpm
• Ability to troubleshoot basic and routine customer issues.
• Excellent communication skills, both written and verbal
• Basic computer skills

Desired Qualifications

• Caring and empathic spirit
• Passion for helping people
• Desire and dedication to learning something new
• Understanding that a new career takes time to master

Desired Skills

• Using multiple programs at once
• Keyboard shortcuts
• Navigation between multiple screens