Southwest Airlines Jobs at Home | Supervisor Provisioning

Job Responsibilities : Supervisor Provisioning

Salary : $53000 per year

Company : Southwest Airlines

Location : Phoenix, AZ US

Educational requirements : High School

  • Provides Legendary Customer Service by managing Provisioning Agents and, as a working Supervisor, oversees their work performance to ascertain that all job assignments are carried out according to Company regulations in a Safe and efficient manner to assure that an on-time operation is maintained.

  • Assists in training and mentoring Provisioning Agents to ensure awareness of appropriate regulations, procedures, and Company policies
  • Manages and evaluates the work performance of Provisioning Agents to ensure that their work performance, attendance, and appearance meet Company requirements
  • Sets clear expectations on daily assignments and procedures or process changes to Employees
  • Recognizes Team member achievements and ensures appropriate and effective coaching and/or accountability is delivered to address performance shortcomings
  • Actively coordinates with all departments to maintain the station’s on-time performance
  • Partners with fellow Supervisors and Leadership to achieve Station objectives
  • Ensures Provisioning Agents are properly assigned and utilized
  • Requests overtime as needed and maintains maximum use and efficiency of all Employees on duty
  • Proactively reallocates Employees as needed and assigns rest and meal breaks as required
  • Determines that aircraft are properly serviced and provisioned prior to departure
  • Required – High School Diploma or GED
  • Preferred: College course work or degree

  • Preferred: 2 years of airline, military or industry related work experience in ramp, operations, or provisioning functions

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