Job Responsibilities : Supervisor Provisioning
Salary : $53000 per year
Company : Southwest Airlines
Location : Phoenix, AZ US
Educational requirements : High School
JOB SUMMARY
- Provides Legendary Customer Service by managing Provisioning Agents and, as a working Supervisor, oversees their work performance to ascertain that all job assignments are carried out according to Company regulations in a Safe and efficient manner to assure that an on-time operation is maintained.
RESPONSIBILITIES
- Assists in training and mentoring Provisioning Agents to ensure awareness of appropriate regulations, procedures, and Company policies
- Manages and evaluates the work performance of Provisioning Agents to ensure that their work performance, attendance, and appearance meet Company requirements
- Sets clear expectations on daily assignments and procedures or process changes to Employees
- Recognizes Team member achievements and ensures appropriate and effective coaching and/or accountability is delivered to address performance shortcomings
- Actively coordinates with all departments to maintain the station’s on-time performance
- Partners with fellow Supervisors and Leadership to achieve Station objectives
- Ensures Provisioning Agents are properly assigned and utilized
- Requests overtime as needed and maintains maximum use and efficiency of all Employees on duty
- Proactively reallocates Employees as needed and assigns rest and meal breaks as required
- Determines that aircraft are properly serviced and provisioned prior to departure
EDUCATION
- Required – High School Diploma or GED
- Preferred: College course work or degree
EXPERIENCE
- Preferred: 2 years of airline, military or industry related work experience in ramp, operations, or provisioning functions
Click Here : Apply Now
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