Remote Payroll Jobs | Support Specialist 2021

Job Responsibilities : Support Specialist, Payroll

Salary : $365 a week

Company : Restaurant365

Location : Remote US

How you’ll add value:

  • Respond to technical support tickets
  • Prompt customers for information necessary to troubleshoot problem reports
  • Reach out to customers by phone and/or screen share as necessary to understand problem reports
  • Help customers understand R365 payroll integration functionality
  • Route non-payroll customer issues to appropriate teams and team members
  • Diagnose and document software defects and escalate them to management
  • Participate in live chats
  • Manage personal queue of customer tickets
  • Identify gaps in company self-help documentation
  • Identify and share ticket trends with the Implementation Team
  • Conduct Basic Training on an as-need basis
  • Other duties as assigned

What you’ll need to be successful in this role:

  • Previous background with Payroll and HR Systems
  • High attention to detail
  • Excel knowledge
  • Flexible and adaptable based on the needs of the client and internal team


  • Familiarity with restaurant management
  • Familiarity with restaurant labor scheduling and labor management
  • Understanding of basic accounting journal entry principles

Why join our amazing team?

  • We’re a community that prides itself in creating innovative solutions and producing quality work.
  • Our product is the secret ingredient that makes a real difference to restaurants nationwide.
  • The open-concept work environment that we’ve created is causal, collaborative, and cultivates communication.

Click Here : Apply Now