Remote Medical Jobs | Healthcare Customer Service Representative

Overview:
Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.Responsibilities:

• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions when necessary and appropriate
• Respond to requests for assistance and/or possible processing payments

Qualifications:
What We’re Looking for

• Must reside in the state of TN
• High School Diploma or equivalent
• 18 years of age or older
• 6 months customer service experience minimum
• Typing 25 WPM
• Be proficient in PC operation and navigation

Work from Home Requirements

• High Speed Internet required, proof of internet speed required
• Dedicated workspace

Being One of Our People
When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.