Remote Medical Job Virtual Health Assistant Telecommute Patient at CVS 2021

• Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints.
• Assess patient needs and document referral requests for coordination of care.
• Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company.
• Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information.
• Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients.
  Required Qualifications

• Minimum two years experience in customer service.
• Minimum two years experience in healthcare.
• Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word

Preferred Qualifications

• Experience working with healthcare insurance.
• Experience with medical terminology.
• Experience working in a pharmacy setting.
• Ability to work in a team environment.
• Ability to work with a sense of urgency.
• Strong attention to detail.

Education
High School diploma or GED