Job Responsibilities : Remote Medical Assistant (Digital Healthcare)
Salary : $20 an hour
Company : Babylon Health
Location : Remote US.
WHAT YOU’LL WORK ON
- You’ll get a chance to learn new systems and use the latest technologies including Babylon’s own EHR and Athena EHR to provide exceptional service to our members via email, telephone, and live chat. This will include registration, eligibility, scheduling, and technical issues.
- As a rapidly-growing company, you’ll get to join as we scale our teams and processes which will give you the opportunity to help build new ways of doing things and improve the way we delivery our service.
- As well as provide service to our members, you’ll be a part of managing back-end support processes including updating patient profile information, pre-screening and taking patient histories, following up with results, prescription and lab follow up procedures. This will give you a deeper understanding of the healthcare system and allow you to really make a difference to Americans across the country.
- Babylon is a global healthcare company with operations in the UK, Rwanda, Asia, the Middle East and we plan to continue growing our service. You’ll get to meet Babylonians from all over the world and collaborate on best practices and learn from our leaders from around the world.
WHAT WE’RE LOOKING FOR
- Professional experience working in a patient care or healthcare setting as a Medical Assistant (ideally 1 year or more but we are open to candidates with less experience).
- A genuine passion for delivering exceptional customer service and the ability to handle high volume administrative tasks.
- Strong writing skills and comfort and familiarity using G-Suite and multiple systems at once.
- The ability to follow all HIPPA rules by maintaining confidentiality and security of sensitive information
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