Remote Jobs Hiring Immediately | Client Registration Assistant 2021

Job Responsibilities : Client Registration Assistant

Salary : $15 an hour

Company : Fonemed

Location : Remote US

Educational requirements : High School

Work from Home (within the United States)

Do you enjoy helping people? Do you pride yourself on being calm, compassionate, and hard working? Do you want to leave work each day feeling like you made a difference?We are looking for Client Registration Assistants with a strong customer service mindset who are reliable, dependable, hardworking, and caring individuals to add to our growing virtual care team!

ESSENTIAL FUNCTIONS AND DUTIES

  • Acting as the initial point of contact for patient callers and providing excellent customer service;
  • Following the established protocols and procedures when speaking with patients and documenting appropriately;
  • Obtaining key demographic and health related information and registering this information accurately into our software programs for follow up by our clinicians;
  • Directing callers to our Registered Nurses in an appropriate manner;
  • Taking notice of injury reports from patients using our process, procedures, and software;
  • Booking patient appointments with physicians practices as well as confirming appointments;

EDUCATION AND QUALIFICATIONS

  • Minimum education level of a High School Diploma;
  • Office administration or medical office administration certificate or diploma is considered an asset but not a requirement;
  • Previous experience in customer service and/or a call center environment;
  • Excellent telephone and communication skills;
  • Comfortable working with computers and software programs;

SYSTEM REQUIREMENTS

  • Computer system, either Mac or Windows PC, with two monitors (at own cost)
  • We provide access to private and secure cloud based software programs
  • High speed internet (at own cost)
  • Private and secure home office

Click Here : Apply Now