Remote Customer Service Representative Jobs in US

Job Description:

We are hiring Customer Service Representatives to deliver exceptional service and solutions to customers through inbound calls and chat in a high-energy work from home environment.

This is the job for you if:

• You excel at handling customer inquiries of varying types (i.e. service requests, billing questions, energy conservation advice, etc.)
• You are an active listener and can leverage probing question skills to provide resolutions
• You have a strong attention to detail

What we offer:

• Competitive hourly rate – opportunities start at $14 per hour but can vary by role
• Hours of Operation: Mon-Fri, Monday through Friday 8:00AM to 9:00PM and Saturday 8:00AM to 4:30PM. Candidates must be available for a 40 hours work schedule within the hours of operation.
• +$1 shift premium if interested in working overnight shifts
• +$1 premium for Spanish bilingual
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications:

• Excellent verbal and written communication skills and are a strong multitasker
• Bilingual in Spanish a plus
• Full time availability
• Driven by solving problems and meeting goal