Remote-Customer Sales & Service Representative

Job Responsibilities : Remote-Customer Sales & Service Representative

Salary : $22.84 per hour

Company : AAA Auto Club Group

Location : Remote US

Educational requirements : High School

Job Description

Licensed Insurance Customer Service Representatives (Remote) – The Auto Club Group

$1000 Sign-On Bonus for Licensed Property and Casualty Agents

**To qualify for the Sign-On Bonus applicants must be new to ACG. Payment will be split after 90 days of employment and after 180 days of employment. Additional details can be provided by our Recruiting Team at the time of application**

What you will do: (Primary Duties & Responsibilities)

AAA The Auto Club Group (formerly AAA Colorado) is seeking prospective Insurance Customer Service Reps who can generate new sales retain existing members and grow ACG’s overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 60+ million members.

In this position you will have the opportunity to:

  • Provides a high-level of customer-focused sales in a high volume fast paced call center environment
  • Educates customers on insurance products and services recognizing cross-sales opportunities within the context of the customer interaction
  • Accepts payments applications and rewrites/reinstates policies and memberships
  • Promotes insurance membership and other ACG products and services to new and current members
  • Retain existing members and policyholders by handling inquiries endorsements coverage counseling and cross-selling products
  • Assist insurance producers by obtaining additional information requested by insureds/companies
  • Develop leads for auto homeowner and life insurance

With our powerful brand and the mentoring we offer you will find your position as an Insurance Customer Service Representative can lead to a rewarding career at our growing organization.

How you will benefit:

  • Salary ranges from $21.75/hr-$22.84/hr
  • Our Auto Club Group Customer Service Reps earn a competitive salary with a potential of earning bonuses and sales incentives Competitive Salary
  • Customer Service Reps receive 100% backing from one of America’s most trusted brands to include paid training and generated leads
  • Work from the comfort of your own home
  • Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
    • 401k Match
    • Medical
    • Dental
    • Vision
    • PTO
    • Paid Holidays
    • Tuition Reimbursement
    • Work at Home


We’re looking for candidates who: (Preferred/Required Qualifications)

  • Have a high school diploma or equivalent
  • Hold an active Property & Casualty Insurance License
  • Ability and flexibility to work Monday – Friday 9:00am to 6:30pm and every other Saturday from 9am – 1pm
  • Willingness and ability to work extended/irregular hours to include weekends and holidays
  • Proficiency in Microsoft applications to include Outlook Word and Excel and ability to navigate computer systems
  • Prior working knowledge of brokered business preferred
  • Property & Casualty Insurance License required

Successful customer service representatives will possess effective communication skills strong phone sales prospecting skills ambition motivation and drive!

What it’s like to work for us:

We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open honest and ethical work environment. We lead in everything we do by offering best-in-class products benefits and services. And we value our employees by seeking the best talent rewarding high performance and holding ourselves accountable.

All in all we create an inclusive and welcoming environment of diverse backgrounds experiences and viewpoints realizing our differences make us stronger.

Who we are:

The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 14 states in the upper Midwest and the Southeast.

The Auto Club Group has established four long-term enterprise goals:

  • Long-term sustainable profitable growth
  • AAA Membership growth and renewal
  • Operational excellence
  • Become the “flagship club” of the AAA Federation

Important Note:

The above statements describe the principal and essential functions but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position including but not limited to the above requirements. Reasonable accommodations will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.

The Auto Club Group and all of its affiliated companies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity sexual orientation national origin disability or protected veteran status.

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