Job Responsibilities : customer service representative (contract)
Salary : $17 per hour
Company : Pfizer
Location : Remote US
Educational requirements : High School
Customer Service Representative – 13 openings
- This will be remote until restrictions are lifted
- Candidates will need to be close to Lake Forest, IL or Memphis, TN location
Summary:
As the initial point of contact, the Customer Service Representative serves as the face of Pfizer to our vaccine customers, including but not limited to health care professionals, home health facilities, retail pharmacies, and government entities.
Responsibilities:
- Manage customer orders and inquiries by serving as the initial point of contact for customer telephone calls and emails
- Maintain a detailed working knowledge of Pfizer BioNTech COVID19 vaccine product/process information, Pfizer trade policies, SOPs, and standard business processes in order to respond to customer inquiries, and product-specific order handling guidelines
Qualifications:
- Bachelor’s degree preferred or high school diploma with minimum 2+ years of customer service experience
- Ability to always remain professional and courteous with customers
Click Here : Apply Now
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