Job Responsibilities : OFFICE TECHNICIAN (TYPING)
Salary : $3,287 – $4,114 a month
Company : California Public Utilities Commission
Location : Remote US
Job Description and Duties
Under the supervision of the Staff Services Manager II (SSM II) the Office Technician (OT) is responsible for providing clerical support to the SSM II and the Policy Implementation & Administrative Support Branches a whole including; monitoring and responding to incoming emails from the California Workforce Development Board (CWDB) general inbox answering incoming calls and responding to voicemails from the CWDB mainline retrieving mail and other deliveries from the mailroom to distribute items to staff scheduling meetings taking notes during meetings assisting managers with the hiring process running reports composing and typing correspondence maintaining contact lists and providing general clerical support.
The incumbent displays a high degree of initiative to complete assigned tasks; demonstrates good judgement and ability to communicate effectively; performs a variety of duties requiring adaption to various situations and judgment as to which work method to apply for the desired results; is able to function rationally and deliberately under high pressure situations to reach the best outcomes; and possesses good communication skills and attention to detail.
Telework – The California Workforce Development Board (CWDB) headquarters is located in Sacramento CA however we will consider candidates from nearby areas as remote and/or telework options may be available for this position. Terms of the telework schedule are subject to Branch/Division needs and CWDB policies.
A Statement of Qualifications (SOQ) – Is required as part of your application and your application will not be considered without a properly completed SOQ. Refer to SOQ instructions below.
New to the State – 3 Steps To A State Job webpage and be sure to complete the exam/assessment and state application before applying for this position.
Position exists in downtown Sacramento.
You will find additional information about the job in the Duty Statement.
Possible Remote/Telework Options Available
Office – Cubicle
You will find the Minimum Requirements in the Class Specification.
- OFFICE TECHNICIAN (TYPING)
and Desirable Qualifications listed for this job posting. Applicants who do not follow these instructions will not be considered for the interview process. Cover letter and resume do not take the place of the SOQ.
1)How would you define exceptional customer service? Provide an example of a time when you
had to apply this skill in past or current working situations.
2)Share an example of a creative approach you took to solve a complex problem.
3)Describe how you effectively track ongoing projects in a fast-paced environment with multiple and
often changing priorities.
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