LPN Call Center – Remote Work 2021 Apply Now

Responsibilities include but are not limited to:

• Work in our proprietary electronic health record to review lab results and notify patient of results
• Interface with patients via telephone and answer inquiries in alignment to CDC guidance
• Maintains professional demeanor and service-oriented patient focus to prioritize the patient experience
• Possess the ability to multitask, and using best judgement when to seek additional input from leadership

Qualifications:

Required

• Completion of an accredited LPN degree, Associates Degree in Nursing or Bachelor’s Degree in Nursing
• Current LPN or RN license in state of residency
• Must possess excellent verbal communication skills
• Must have experience working in an electronic health record system or have previous database experience

Preferred

• Previous nurse call line and/or triage line experience a plus
• Previous customer service experience