Live Chat Support Agent Jobs and Employment 2021

Job Responsibilities : Live Chat Agent

Salary : $17 per hour

Company : Percepta

Location : Remote US

Educational requirements : High School

Live Chat Agent

and experience the satisfaction of being part of a unique culture. As a Percepta team member, you can expect

  • Culture of Service
  • Teamwork
  • Respect
  • Proaative
  • Career
  • Competitive compensation

RESPONSIBILITIES

  • Ability to maneuver effortlessly through various digital communication channels (chat, email, and social media) to provide the customer with prompt, courteous and accurate information including:
    • Accurately respond to customer inquiries through instant messaging software
    • Utilize available resources to respond to customer inquiries
  • Corresponds with customers via mail, if working the Correspondence contact stream as needed.

EDUCATION

  • High School Diploma required. Associates degree or 2 + years college coursework completed preferred.

EXPERIENCE

  • 1-2 years’ customer service experience, preferably in a contact center operations environment.
  • Additional experience in customer sales, customer service, or digital communications is a plus.

SKILLS

  • Must possess excellent decision making and problem solving skills
  • Ability to maneuver through various systems to provide the customer accurate information
  • Displays professionalism and positive attitude to develop and nurture prospect relationships
  • Ability to effectively communicate with customers, managers and co-workers
  • Demonstrate self-motivation and results-orientation
  • Time management and organizational skills to efficiently organize, plan, schedule and execute telebusiness activities Employer.

Click Here : Apply Now