Live Chat Support Agent Jobs and Employment 2021

Job Responsibilities : Tier 1 Customer Support – Tickets – Artists’ Showcase Platform

Salary : $14per hour

Company : ModSquad

Location : Remote US

Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.


  • Provide responses through Zendesk CRM, to address user issues.
  • Respond to customer inquiries and requests regarding their accounts and functionality issues.
  • Respond to customer inquiries and requests regarding their marketplace orders.
  • Resolve and/or escalate issues based on client guidelines, policies and procedures.

What’s In It For You:

    • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
    • Flexible self-scheduling
    • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
    • Work from home

What We Are Looking For:

    • Customer Service Rockstar!!
    • Passionate about gaming and/or film
    • Ability to maintain a friendly yet professional tone
    • Ability & willingness to work as part of a team
    • Ability to follow client policies & guidelines while remaining objective
    • Zendesk experience is a bonus!

Click Here : Apply Now