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Job Responsibilities : SWITCHBOARD OPERATOR II

Salary : n

Company : The State of Florida

Location : Gainesville, FL 32609 US

Educational requirements : High School

Requisition No: 790129

Agency: Agency for Persons with Disabilities

Working Title: SWITCHBOARD OPERATOR II – 67013527

Position Number: 67013527

Salary: $1200.00 – $1634.70 Bi-weekly

Posting Closing Date: 01/16/2023

Agency for Person with Disabilities – Tacachale

SWITCHBOARD OPERATOR II

*** Open Competitive***

Annual Salary: $31200.00

ALL EMPLOYMENT GAPS MUST BE EXPLAINED AND INCLUDED WITH WORK HISTORY WHEN APPLYING.

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

  • Health insurance (over 90% employer paid)
  • $25000 life insurance policy (100% employer paid)
  • Dental vision and supplemental insurances available at state rates
  • State of Florida retirement package
  • Generous vacation and sick leave
  • 10 paid holidays a year
  • Career advancement opportunities
  • Tuition waiver for state college/university courses
  • Training opportunities

Join TACACHALE and be part of the team that MAKES A DIFFERENCE – NOT JUST A LIVING impacting the lives of developmentally disabled adults!

For additional benefit information available to State of Florida employees go to http://www.mybenefits.myflorida.com

Responsibilities:

The incumbent holds a position of trust and adheres to the policies and procedures that govern the Agency for Persons with Disabilities and Tacachale to ensure the safety of the residents employees and visitors of Tacachale.

Answer incoming calls connects callers to desired parties documents resident incident reports maintains several logs monitors the fire alarm panel and notifies officers as necessary. In emergencies contacts the appropriate staff which includes but is not limited to all on-call staff Licensed Independent Practitioners Nurses Center Monitors Administrators Maintenance Employees and the Officer of the Day.

Perform various word processing responsibilities which can include proofreading documents before they are sent out or updating Tacachale’s phone directory. Conduct other administrative task including sending facsimiles and making copies.

Maintains the cleanliness and condition of the immediate area. Perform routine maintenance on switchboard system or contact outside contractor to visit the office to fix the system if necessary.

Performs other related duties as required.

Knowledge skills and abilities:

Knowledge of switchboards and phone systems.

Excellent speaking voice (i.e. good diction grammar etc.)

Superb customer service skills

Knowledge of basic office equipment such as inkjet printers and fax machines

Familiarity of clerical procedures

PREFERRED MINIMUM REQUIREMENT(S):

A High School Diploma or equivalent

This position may be required to perform essential services before during and after an emergency per APD OP 2-0035.

This position is critical to the safety and supervision of residents and may require the incumbent to work beyond their normal work schedule to maintain minimum coverage levels in the facility.

Qualifying Questions: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

Direct Deposit Program: As a condition of employment a person appointed to a position in State government is required to participate in the Direct Deposit Program.

Background Screening Requirement: It is the policy of the Florida Agency for Persons with Disabilities that candidates being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment and be screened in accordance with the requirements of Chapter 435 Florida Statutes and if applicable Chapter 408 F.S.

Background screening shall include but not be limited to: Fingerprinting for State and Federal criminal and juvenile records through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal records check through local law enforcement agencies. Also employees are subject to background re-screening at least every five (5) years.

Special Requirements: You may be required to provide your Social Security Number to conduct required verifications. Male candidates born on or after October 1 1962 will not be eligible for hire or promotion in the Career Service or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.

EEO Statement: THE STATE OF FLORIDA IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTIVE EMPLOYER AND DOES NOT TOLERATE DISCRIMINATION OR VIOLENCE IN THE WORKPLACE.

Reasonable Accommodation: CANDIDATES REQUIRING A REASONABLE ACCOMMODATION AS DEFINED BY THE AMERICANS WITH DISABILITIES ACT MUST NOTIFY THE AGENCY HIRING AUTHORITY AND/OR PEOPLE FIRST SERVICE CENTER (1-877-562-7287). NOTIFICATION TO THE HIRING AUTHORITY MUST BE MADE IN ADVANCE TO ALLOW SUFFICIENT TIME TO PROVIDE THE ACCOMMODATION.

Drug Free Workplace: THE STATE OF FLORIDA IS A DRUG-FREE WORKPLACE. ALL EMPLOYEES ARE SUBJECT TO REASONABLE SUSPICION DRUG TESTING IN ACCORDANCE WITH SECTION 112.0455 F.S. DRUG-FREE WORKPLACE ACT.

E-Verify: WE HIRE ONLY U.S. CITIZENS AND THOSE LAWFULLY AUTHORIZED TO WORK IN THE U.S. WE PARTICIPATE IN THE U.S. GOVERNMENT’S EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-VERIFY). E-VERIFY IS A PROGRAM THAT ELECTRONICALLY CONFIRMS AN EMPLOYEE’S ELIGIBILITY TO WORK IN THE U.S. AFTER COMPLETION OF THE EMPLOYMENT ELIGIBILITY VERIFICATION FORM (I-9).

ALL CANDIDATES SHOULD COMPLETE THE ON-LINE PROFILE PROCESS. IF ASSISTANCE IS NEEDED TO APPLY FOR THIS POSITION PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT 1-877-562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455 F.S. Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295 Florida Statutes candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7 Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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