Jobs in Anthem INC | Administrative Assistant Apply Now

General Summary:

Perform clerical support to Workplace Services Manager, Account Services, and Clinical Staff. Responsible for all clerical duties within WPS to support and service needs. Special projects and all other duties, as assigned.

Duties and Responsibilities:

1. Greet visitor and clients to Staff model offices. Develop and maintain customer service rapport with customers, clients, providers, vendors, subscribers, co-workers, etc. Interface with and provide necessary information to other Beacon departments as requested to service both internal and external clients.

2. Perform clerical duties to inclusive of, typing, filing, copying, scanning and faxing. Service/answer telephone calls, respond to inquiries and appropriately direct callers. Sort, distribute and send account/departmental mail. Record minutes, schedule appointments and outreach to members relative to confirming and or rescheduling appointments. Provide coordination/ support as required relative to internal IT needs and interface with IT Department when necessary for servicing staff.

3. Take, retrieve and appropriately distribute messages timely. Schedule appointments. Take notes at meetings and record accurately all discussion points. Prepare and distribute meeting minutes, accordingly. Organize, sort and distribute information to a group, both manually and electronically. Standard maintenance and schedule repairs on fax, copier and other office machines. Order and maintain supplies for the office/department.

4. Generate reports, tables and graphs utilizing system software to service internal and external account needs. Update information using CareConnect and other BHO/BCBS. Enter data in Excel and other system databases for client and company.

Qualifications

Minimum Entry Level Position Requirements:

Position requires a high school diploma or GED

Knowledge/Skills/Abilities:

One-year office experience with ability to use multi-line phone system and its functions along with basic knowledge of PC based office automation systems including word processors, spreadsheets, databases, and other office machines (copier, fax, printer, shredder, etc.)

This position supports Anthem’s federal contracting business, which is subject to the Covid-19 vaccination requirements set forth in Executive Order 14042 and its implementing guidance. Individuals performing work in this position must be able to prove they are fully vaccinated by providing required documentation. If you have a medical or sincerely held religious reason for not being vaccinated, consistent with applicable law, Anthem will consider requests for reasonable accommodation on this basis. Should you have any questions regarding the requirement after applying, email TalentAcquisition_VaccinationSupport@anthem.com.