Job Responsibilities : Support Specialist, Payroll
Salary : $365 a week
Company : Restaurant365
Location : Remote US
Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot. From fine dining to fast-casual…R365 does it all!
How you’ll add value:
- Respond to technical support tickets
- Prompt customers for information necessary to troubleshoot problem reports
- Reach out to customers by phone and/or screen share as necessary to understand problem reports
- Help customers understand R365 payroll integration functionality
- Route non-payroll customer issues to appropriate teams and team members
- Diagnose and document software defects and escalate them to management
- Participate in live chats
- Manage personal queue of customer tickets
- Identify gaps in company self-help documentation
What you’ll need to be successful in this role:
- Previous background with Payroll and HR Systems
- High attention to detail
- Excel knowledge
- Flexible and adaptable based on the needs of the client and internal team
- A solution-oriented mindset with the ability to articulate under pressure
- A passion for helping people get the most out of technology
PREFERRED QUALIFICATIONS
- Familiarity with restaurant management
- Familiarity with restaurant labor scheduling and labor management
- Understanding of basic accounting journal entry principles
- Understanding of labor accruals
- Payroll Implementation Experience
Click Here : Apply Now
Related posts:
Walmart Work from Home Jobs | Work from Home
Careers at Delta | Office Professional / Testing Proctor 2021
Best Transcriptionist Jobs from Home | Jobs Near Me Online Apply
Human Resources Jobs in AT&T | Lead HR Policy Manager 2021
Finance Jobs from Home | Clearance Call Center Rep.
Walmart Work from Home Customer Service Representative
Work Home Sales Jobs | Inbound Sales Agent
Tesla Careers and Jobs for Part Time in USA
Remote Call Center Jobs | Customer Experience Associate 2021
Wayfair Remote Jobs | Outbound Sales (REMOTE)