IT Help Desk Technician Jobs in US 2021 Apply Now

Job Responsibilities : Service Desk Technician

Salary : $42000 per year

Company : National Veterinary Associates

Location : Remote US


  • Helpdesk and desktop support experience supporting users at all levels
  • ITSM/Ticketing system experience.
  • Experience with desktop and server operating systems, including experience with Windows 7, Windows 10, Windows Server/Terminal Server 2008r2/2012/2016
  • Application support experience with Active Directory, Group Policy Management, Remote Desktop Management and Licensing, DNS and DHCP
  • Printer configuration and troubleshoot (Direct Connected & Networked)
  • Familiarity with PC imaging software such as Acronis, Fog, Ghost
  • Switches/routers/wireless networks (basic troubleshooting – Onsite & remote) – ability to traverse the first three layers of the OSI model in effectively troubleshooting

Professional Skills

  • Professional presentation – the executives work in this office
  • Great communication skills with users of all ages/skill levels/etc. (main user base is vets who may not have any technical knowledge)
  • Ability to multi task well
  • Lead by example
  • Has worked in medical or retail environments.

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