Job Responsibilities : IFP Dental Operations Advisor- Work From Home Opportunity
Salary : $130500 per year
Company : Cigna
Location : Remote US
Reporting the IFP Dental Lead this role is key to operationalizing product administration and GTM processes for IFP dental products while ensuring IFP dental customers receive an experience reflective of appropriate regulatory requirements and industry best practices. This role leads collaboration across business units to ensure all supporting business processes for internal partners and customers are aligned.
Organize prioritize and facilitate actions to support the IFP dental business strategy.
Partner and collaborate with key partners across the organization (including within IFP Dental Product Legal Compliance Finance Operations Actuarial Marketing etc.) to communicate dental product specifics and operational guidance to drive appropriate results.
Identify and remove barriers to providing exceptional customer experience to IFP dental customers to ensure communications and customer experiences are dental appropriate and where possible in line with industry best practices. Make recommendations for improvements.
Lead and manage changes to business processes to align with individual dental regulatory requirements and industry best practices and to ensure alignment of business rules processes within IFP and key stakeholders.
Responsible for ensuring dental products are operationally ready prior to launch including providing product expertise in support of GTM preparations.
Responsible for the coordination of planning of activities across partners for dental product related activities (pricing renewals form changes product launches etc.)
Responsible for providing written feedback/direction for marketing and training materials with regard to product and process.
Responsible for maintaining competitive intelligence
Develop and implement communication and reporting mechanisms to manage issues risks and timely delivery of results.
Facilitate/lead highly efficient meetings and processes to drive meaningful results for the IFP dental products.
Demonstrated success in program or project management
Bachelor’s degree preferred
7 years of experience in health insurance with at least 3 years in dental insurance (individual dental insurance preferred) with a working knowledge/exposure to insurance operations state and federal regulatory compliance product development pricing and implementation and marketing or an equivalent combination of education and experience
Demonstrated experience leading business process improvement and change management
Demonstrated ability to influence organize and collaborate to drive meaningful results
Significant customer focus with an ability to implement both routine and complex processes to ensure our customers have an exceptional experience
General knowledge and understanding of both federal and state regulations for individual dental (ACA and non-ACA)
Detail oriented and a willingness to follow a process from beginning to end
Demonstrated ability to collaborate and successfully develop relationships with team members lead groups within a matrixed environment to decision-making
Demonstrated ability to create manage and deliver on key actions items
Strong communication skills across channels including effective facilitation of meetings
Strong financial analytical critical thinking and problem solving skills
Understanding of Cigna systems and structures to support the product is valued
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position we anticipate offering an annual salary of 78300 – 130500 USD / yearly depending on relevant factors including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy balanced and feel secure. That’s why you’ll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment you’ll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna .
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health well-being and peace of mind of those we serve. Together with colleagues around the world we aspire to transform health services making them more affordable and accessible to millions. Through our unmatched expertise bold action fresh ideas and an unwavering commitment to patient-centered care we are a force of health services innovation. When you work with us or one of our subsidiaries you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.