Home Call Centre Job – Service Representative Apply Now 2021

What You’ll Do

• With positive energy, represent Angi—the nation’s largest online home improvement marketplace—and assist homeowners to find service professionals for their maintenance, repair, and improvement projects.
• Assist customers via phone to purchase home improvement services, answer questions about current or previous sales requests, transfer customers to service providers, and facilitate refunds.
• Take ownership of customer issues and follow through to solve problems while exercising sound judgment, focusing on achieving a resolution that exceeds customer expectations.

What We’re Looking For

• High-school diploma or equivalent
• 2+ years of customer service experience
• Desire to meet and exceed sales goals and thrive in a performance-based environment
• Polite, friendly, warm, and courteous phone demeanor

Preferred Qualifications

• Six months of inbound sales experience with upselling
• Previous experience in a fast-paced call environment
• Previous remote experience
• Knowledge of basic home repair services

Pay: $14.00 – $16.00 per hour

Education:

• High school or equivalent (Required)
• Experience:Customer Service: 2 years (Required)