Job Responsibilities : Inbound Customer Service Representative – Work from Home
Salary : $14 – $16 an hour
Company : VIPdesk Connect
Location : Remote US
Educational requirements : High School
What You’ll Do
- With positive energy, represent Angi—the nation’s largest online home improvement marketplace—and assist homeowners to find service professionals for their maintenance, repair, and improvement projects.
- Assist customers via phone to purchase home improvement services, answer questions about current or previous sales requests, transfer customers to service providers, and facilitate refunds.
- Take ownership of customer issues and follow through to solve problems while exercising sound judgment, focusing on achieving a resolution that exceeds customer expectations.
What We’re Looking For
- High-school diploma or equivalent
- 2+ years of customer service experience
- Desire to meet and exceed sales goals and thrive in a performance-based environment
- Polite, friendly, warm, and courteous phone demeanor
- Six months of inbound sales experience with upselling
- Previous experience in a fast-paced call environment
- Previous remote experience
- Knowledge of basic home repair services
Pay: $14.00 – $16.00 per hour
- High school or equivalent (Required)
- Experience:Customer Service: 2 years (Required)