Job Responsibilities : Helpdesk Agent
Salary : $40000 per year
Company : Sentinel
Location : Remote US
You will be providing customer service and technical support, as well as troubleshooting hardware and software issues. The ideal candidate will have experience with Microsoft Office and Office 365, Windows 7/10, and Active Directory. This is a full time position located in Downers Grove.
Qualifications:
- 5+ years’ experience in Helpdesk is required
- Bilingual in Spanish language is a plus
- SCCM certification is a plus
- Experience with Microsoft Office and Office 365
- Experience with Windows 7/10 and Active Directory
- Experience with DNS and DHCP
We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
What you get:
We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.
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