Everise Work from Home | Assistant

Job Responsibilities : Assistant- Training- Work From Home

Salary : $34000 per year

Company : Everise

Location : Remote US

Educational requirements : Graduate

This role is required to complete Train-The-Trainer new-hire training and certification courses prior to the start of the first Agent/Representative new-hire training class within their respective site. The Assistant – Training is required to remain in their role through the duration of the ramp and may transition to another project-related role only after the last ramp new-hire class and all appropriate follow-up training administrative reporting is complete as determined by the client contract.
Job Responsibilities:
Responsibilities include, but are not limited to:

  • Provide support related to training, scheduling training events
  • Ensure employees are kept abreast of training requirements
  • Accountable for ensuring trainers are completing all required tracking (Performance Tracker, Learning Facilitation Tracker, Comprehensive Tracker, and Post Training Survey Tracker)
  • Is the primary site-level training contact between Vendor and client
  • Complete certification courses
  • Successfully complete training for role in which he/she is responsible
  • Conduct training change management
  • Provide training coaching to Trainers and Training Leaders
  • Coordinate post-training Level 1 survey reporting
  • Ensure the maximum effectiveness of staff by implementing training programs
  • Monitor and report on the effectiveness of training programs and implement remediation programs
  • Successfully complete client Train the Trainer (T3)


  • Undergraduate degree in Human Capital Development, Instructional Design, English or a related discipline or equivalent combination of education and experience
  • Excellent oral and written communication skills at all levels of the organization
  • completion of assignments and attendance
  • A minimum 3-5 years instructing in an adult learning environment preferably in a call center, customer service or related industry

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