Job Responsibilities : Remote Salesforce Admin
Salary : $78000 per year
Company : CallTower, Inc.
Location : Remote US
Position responsibilities:
Serve as primary system administrator for the Salesforce.com environment with 100+ users
Effectively scope and prioritize business requirements from key stakeholders and develop solutions in Salesforce that meet their direct needs
Manage Salesforce.com data feeds and other integrations
Break down complex projects into chunks, then design & execute against a work plan communicating deliverables regularly and avoiding preventable fire drills
Build efficient, robust processes and scalable systems for a fast-growing, continuously changing organization
Understand and be able to communicate technical information to non-technical business-focused leaders
Own, document, and be expert in processes, objects, and automations related to Salesforce
Proactively offer best practice advice and recommendations, often extending beyond Salesforce to topics around overall systems architecture and CRM best practices
Monitor systems and respond quickly to problems, outages, or other usability concerns What You Will Need To Know/have
Relentless focus on doing what’s right for the business and a willingness to take on the tough challenges to support growth with a roll-up your sleeves mentality
Strong communication skills, both written and verbal in English, with the ability to create and deliver technical presentations that explain complex subjects to non-technical end users
Strong organization and project management skills
Desire to continue learning additional systems and platforms
Essential skills and experience:
3+ years of Salesforce Admin experience, preferable in a high-growth B2B SaaS environment
Strong competency with Salesforce automations, including building flows, process builders, workflow rules, and formula fields
Experience with Salesforce Service Cloud, Sales Cloud and Marketing Cloud, Lightning
Experience with HubSpot and other marketing applications
Apex and/or LWC skills are a plus
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