Delta Remote Jobs | Customer Service Advisor Phones (REMOTE OPTIONAL)

Job Responsibilities : Customer Service Advisor – Phones (REMOTE OPTIONAL)

Salary : $18 an hour

Company : Delta Defense

Location : Remote US

Educational requirements : High School

Position Summary

We engage, inform and assist our members with all of their membership needs. This may include updating their account information, assisting them with the purchase of a new t-shirt or talking about the latest issue of Concealed Carry Magazine!Duties/ Responsibilities

  • Handle and resolve customer issues
  • Have awesome, engaging conversations
  • Sell our amazing products and services
  • Be clear, confident and concise on the phone
  • Deepen and retain member relationships through needs assessment
  • Empathize with members and ask probing questions
  • Provide offers, solutions and information to match the customer needs
  • Save customers who are thinking about leaving us
  • Maintain alignment with Core Values and Mission of the USCCA in all interactions

Skills/ Abilities and Education Requirements

  • High school degree or equivalent required; Associate degree or higher preferred
  • A strong belief in the Second Amendment
  • Firearms and self-defense knowledge is preferred but not necessary
  • Desire to “WOW” customers daily
  • A “Find Needs/Fill Needs” orientation to customer interactions
  • Excellent organizational and time management skills
  • Computer savvy-ness, including the ability to learn new things quickly
  • Demonstrate the Core Values of Delta Defense, LLC

Click Here : Apply Now