CVS Virtual Jobs Patient Care Coordinator 2021 Apply now

In this role, you will maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources, helping to ensure new patients are receiving excellent care while on our services.
As a Patient Intake Coordinator you will…

• Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints.
• Assess patient needs and document referral requests for coordination of care.
• Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company.

Required Qualifications

• Minimum two years experience in customer service.
• Minimum two years experience in healthcare.
• Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.

Preferred Qualifications

• Experience working with healthcare insurance.
• Experience with medical terminology.
• Experience working in a pharmacy setting.
• Ability to work in a team environment.

Education
High School diploma or GED