CVS Customer Service Representative 2021

The CVS Health Specialty Pharmacy is building an Inbound Pharmacy Service team to support our specialty patients who are in need of life sustaining medications.
Are we busy – absolutely! Do you get a guarantee of 40 hours per week – absolutely! Through your skills and knowledge, you will be able to help our patients on their path to better health. Typical calls include prescription refills, order status, and insurance coverage.

Required Qualifications

• One year of Customer Service experience
• Six months of high volume customer service experience working in Windows, Microsoft or another application
• Valid Technician License as required by state.

Preferred Qualifications

• Prior Healthcare experience with benefits, insurance, prescriptions
• Experience resolving high volume of complex customer needs over the phone
• Verifiable High School Diploma, GED, or equivalent.
• Pharmacy Technician license/certificate based on State Board of Pharmacy requirements.

Education

• Verifiable High School Diploma, GED, or equivalent.
• Pharmacy Technician license/certificate based on State Board of Pharmacy requirements.