Customer Service Sykes | Apply Now 2021

Your interest in SYKES has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Financial Services Representative to assist customers in obtaining banking information and provide customer service support at the Fayetteville site! You’ll shine in this role if have experience or interest in the financial services industry and a strong passion for helping customers.
 We have implemented the following procedures at our Fayetteville location:

• Video interviewing tools so you can interview for a job with us right from home!
• Increased hand sanitizer stations and wipes throughout the facility
• Mask required 100 percent while in facility
• Sick call out and assessment with HR
• Enhance cleaning daily in facility, with a concentration on highly touched surfaces
• Educational videos and signage throughout the facility providing updates and information
• Day one education session regarding COVID in and outside of workplace
• Communication/deep clean/Quarantine process for all positive cases or potential exposure

Required qualifications, skills and experience

Apply with us, if you possess:

• A high school diploma or GED and are at least 18 years old
• 6 months -1 year of customer service experience in a call center environment (preferred)