Customer Service Representative in US – 100% Remote Work from Home 2021

Job Responsibilities : Remote Customer Service Representative

Salary : $15 an hour

Company : CCC

Location : Remote US

Educational requirements : High School

Job Description Summary

This position involves the processing of in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims. In this role, individuals will work exclusively with Claims Adjusters from the nation’s top insurers. A desktop computer, dual monitors, keyboard, mouse, web cam and headset will be provided. Starting wage is $15.00 per hour.

Job Duties

  • Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claims
  • Ensure that all vehicle information is entered into the system completely and accurately
  • Communicate the vehicle value from the database to the caller
  • Forward calls on vehicles that require calculation of the replacement value to respective department
  • Process other incoming work such as faxed requests and dealer inventory updates while maintaining productivity and quality standards.
  • Adhere to attendance, production, quality and other metric standards


  • No prior insurance or automotive experience is required, as we will train individuals that are willing to continue to learn and be developed
  • High school diploma or equivalent
  • 1-2 years prior customer service experience required

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