Job Responsibilities : Chat Specialist
Salary : $17 per hour
Company : Reynolds and Reynolds
Location : Tallahassee, FL 32301 US
This is a remote opportunity.
Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales service finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Gubagoo is a relaxed but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
- Handle customer inquiries and complaints via online chat
- Provide information about the products and services via online chat
- Troubleshoot and resolve product issues and concerns via online chat
- Document and update customer records based on interactions via online chat
- Develop and maintain a knowledge base of the evolving products and services
- Excellent customer service skills and ability to work in a fast paced environment
- Must have your own computer or laptop with a webcam microphone and external mouse
- Computer must have a minimum of 8 GB of RAM 64bit Operating System and 8th Generation Intel Core i3 equivalent or higher
- Quiet dedicated work space free from distractions