Remote Night Jobs – Care Agent 2021 Apply Now

ABOUT THE JOB

• Create an exceptional, personalized service experience for users
• Provide positive, fast, and complete support resolutions to users via various access channels
• Provide support to both shoppers and customers
• Identify common trends within support interactions and escalate appropriately

ABOUT YOU

• 1+ years experience in customer service or call center a plus, but not mandatory
• Flexible schedule, willing to work non-traditional business hours and weekends. We operate in the morning, afternoon and overnight shifts.
• Bachelor’s degree or some college (preferred)
• Computer proficiency
• High tolerance for stress, complexity, and change
• Capability to type at minimum, 40 WPM
• Must have access to and be able to effectively use a fully operational smartphone with an active carrier