Call Center Representative Work from Home – 2021 Apply Now

Duties and responsibilities:

• Field incoming calls in a timely manner throughout the shift.
• Identify customer questions, complaints, concerns, and overall needs.
• Provide sufficient answers and solutions to all customer queries.
• Handle customer complaints respectfully and professionally.

Education: High school diploma or equivalent (GED) required.

Experience & Abilities:

• A helpful, friendly customer service experience is required.
• Able to talk on the phone and navigate a computer at the same time.
• Able to read notes within the computer system to answer questions.