bilingual customer service representative – remote

Job Responsibilities : bilingual customer service representative – remote

Salary : $16 per hour

Company : Randstad

Location : Remote US

Educational requirements : High School

summary

    $15 – $16 per hour

    temp to perm
    high school
    category

    office and administrative support occupations

    reference

    AB_4086629

Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced call center agent who has demonstrated people skills loves problem solving and lives to delight customers we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified be sure to apply. We’ll get back to you promptly and schedule an online interview if we think you’re a match.

salary: $15 – $16 per hour

shift: Second

work hours: 4 PM – 12 PM

education: High` School

Responsibilities

  • Assisting customers in resolving issues or answering questions regarding services provided by the company
  • Providing information about products or services to customers over the phone or via email or chat applications
  • Assisting customers with resolving issues and answering questions related to their account
  • Providing company information to customers including rates fees and other data
  • Tracking and resolving customer issues using computer software applications such as CRMs and DMSes
  • Identifying and solving problems with customer service requests

The essential functions of this role include:

  • working weekends

Skills

  • Telephone Etiquette
  • Empathy
  • Spanish (5 years of experience is required)
  • Basic Computer Skills
  • Customer Service (1 year of experience is required)
  • Active Listening
  • Basic Software Skills

Qualifications

  • Years of experience: 1 year
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary temporary-to-permanent or permanent opportunities no one works harder for you than Randstad.

Equal Opportunity Employer: Race Color Religion Sex Sexual Orientation Gender Identity National Origin Age Genetic Information Disability Protected Veteran Status or any other legally protected group status.

At Randstad we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one please contact [email protected]

Pay offered to a successful candidate will be based on several factors including the candidate’s education work experience work location specific job duties certifications etc. In addition Randstad offers a comprehensive benefits package including health an incentive and recognition program and 401K contribution (all benefits are based on eligibility).

For certain assignments Covid-19 vaccination and/or testing may be required by Randstad’s client or applicable federal mandate subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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