Best Call Centre Jobs – Travel Agent Work from Home 2021

AAA is a great place to work. We provide a stable working environment with challenging and exciting career opportunities. To the qualified candidate, we offer:

• A competitive hourly rate depending upon experience plus commission, incentives and bonuses.
• Comprehensive benefit package including, but not limited to: Nearly 4 weeks of Paid Time Off during the first year, 401(k) plan with a company match up to 7%, Health & Life Insurance, Tuition Reimbursement, and a complimentary AAA Premier Membership just to name a few

What you will be doing:

• Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and international travel-related products. with a concentration on Diamond Elite and Preferred vendor products. Operates and is familiar with all ACA travel systems and applicable travel partner booking sites.
• Complies with all ARC regulations and Club policies and procedures in the collection and handling of assets.
• Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel while demonstrating a pleasant and professional manner in compliance with quality guidelines.
• Participates as a user in testing of new systems/procedures. Mentor other Travel Contact Center Associates.

What you can provide us:

• High School Diploma; A graduate of an accredited travel school preferred
• Eighteen (18) months experience as a travel agent.
• Be able to attend all training as required
• Demonstrating a general knowledge of effective sales techniques; uncovering customer needs to relate benefits of product features; anticipating and handling objections; being able to close a sale.