Bank of America Remote Jobs – Business Control Specialist 2021 Apply Now

Job Description:

The Vendor Oversight Quality and Performance Management team oversees the day to day operations performed by the vendor, ensures adherence to quality and timeliness SLAs, manages administrative functions (access requests, ART/ARM, invoice reconciliation/approval, etc.) administers governance routines with the vendor, acts as a central point of contact for vendor operational concerns and interfaces, as necessary, back to other bank functions to manage expectations and escalations.

Competencies required:

• A solid foundation of the GBAM AML Refresh Process – ability to apply critical thinking in order to solve problems

• Demonstrates knowledge of Laws, Rules, and Regulations as they apply to the refresh process

• Improve overall quality and analyst knowledge through coaching and leveraging the CDD Proficiency Consultants

• Understands risk and associated SLA’s to the refresh process

• Appropriately identify and escalate risk

Qualifications

• Two or more years of financial services experience, with at least one year of AML and/or KYC experience

• College degree (Associates or higher) or comparable work experience

• Documented experience performing in a process oriented production environment that changes periodically
• Expert experience with MS Office Suite (Excel/Word/Outlook/Access)