Job Responsibilities : Temporary Application Support Rep Remote (Seasonal Position)
Salary : $13 an hour
Company : ELEVATION CONNECT LLC
Location : Remote US
As an Application Help Desk Support Representative, you will be responsible for:
- Gathering information, researching/resolving inquiries and logging applicant calls quickly and efficiently
- Building an engaging rapport, quickly, with many students throughout the day
- Meeting daily, weekly & monthly student interaction goals as well as client expectations
- Quickly and concisely answering student questions about admission paperwork, transcripts, payment plans, acceptance, registration, etc.
- Mastering our communication systems (phone, e-mail, Google Suite of Programs and other internet databases)
- Be at least 18 years of age.
- Must pass a criminal background check.
- Be available and flexible for a shift during the hours of operation.
- Strong organizational and time management skills
- Has developed a broad perspective to problems and can identify new, less obvious solutions.
- Adaptable to change in a fast-paced environment
- Completes work with a limited degree of supervision.