Application Support Jobs Rep Remote (Seasonal Position) 2021

As an Application Help Desk Support Representative, you will be responsible for:

• Gathering information, researching/resolving inquiries and logging applicant calls quickly and efficiently
• Building an engaging rapport, quickly, with many students throughout the day
• Meeting daily, weekly & monthly student interaction goals as well as client expectations
• Quickly and concisely answering student questions about admission paperwork, transcripts, payment plans, acceptance, registration, etc.
• Mastering our communication systems (phone, e-mail, Google Suite of Programs and other internet databases)

Position Requirements

• Be at least 18 years of age.
• Must pass a criminal background check.
• Be available and flexible for a shift during the hours of operation.
• Strong organizational and time management skills
• Has developed a broad perspective to problems and can identify new, less obvious solutions.
• Adaptable to change in a fast-paced environment
• Completes work with a limited degree of supervision.