American Express Work from Home as a Deployment Analyst 2021

Job Responsibilities : Deployment Analyst

Salary : $62000

Company : American Express Global Business Travel

Location : Remote US

Principal Accountabilities:

  • Work in partnership with the Global Deployment Manager to support GBT & Client projects and product implementations by partnering with global and regional client management, service delivery and global consulting colleagues
  • Responsible for supporting the successful delivery of a portfolio of projects in all global markets
  • Supporting the Global Deployment Manager with identifying and tracking key project milestones, through project plans.
  • Pro-actively anticipates project risks /issues and support with the mitigation plans to ensure delivery is not compromised
  • Meet with Deployment Manager regularly to review projects – which includes assessing the health of a project to net the review findings so that the most important problem areas are identified for improvement

Required Skills/Qualifications:

  • Previous program and project implementation experience
  • Excellent communicational and presentational skills
  • Excellent PowerPoint, Excel, Word, & SharePoint skills
  • Ability to identify issues or challenges requiring escalation.
  • Experience within a TMC operations / contact centre environment and/or BPO would be an asset

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