Amazon Work from Home Jobs Customer Care Urgently Hiring 2021

Job Responsibilities : Work From Home 100% Virtual – Customer Service Associate (Permanent Positions)

Salary : $15 per hour

Company : Amazon Support Services Costa Rica SRL

Location : Remote US

Educational requirements : High School

Basic Qualifications:

  • Located at Costa Rica.
  • Over 18+ years old with national ID or permanent resident ID (DIMEX).
  • Minimum qualification is High School Diploma (fifth grade Bachelor’s degree).
  • Spoken and Written Spanish/English Language Proficiency.
  • Have (or be able to obtain) High Speed Internet (10 MGB download / 2MBG upload or better).

Job description:

  • It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.
  • The ideal work from home Amazonian is internet savvy and has technical aptitude when it comes to online tools and research.
  • The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service

Communication skills:

  • Excellent English communication skills (written, comprehension and verbal).
  • Ability to communicate clearly and assertively with clients, both internal and external.
  • Excellent information documentation skills.
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately.
  • Ability to write answers correctly, concisely and accurately.

Customer Focused Skills:

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills

Problem Solving Skills:

  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks
  • Ability to approach problems logically and rationally
  • Action oriented and self-disciplined

Click Here : Apply Now