Airline Customer Service Jobs | Remote Work 2021

Intro

As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

What you’ll do

• Accepting, checking and tagging customers’ baggage at kiosks
• Processing and completing credit card baggage transactions at kiosks
• Assisting customers with self-service kiosk check-in and kiosk baggage processing
• Queuing lines in ticket counter areas
• Accepting and activating customers’ self-tagged baggage

Click to see what it’s like to be part of the Customer Service team!

All you’ll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED or international equivalent
• Must be 18 years of age or older
• Read, write, fluently speak and understand the English language.
• Bilingual language skills may be required in some locations
• Applicable valid driver’s license as required by local authorities

Preferred Qualifications- Education & Prior Job Experience

• Working knowledge of Sabre or any other Passenger Service System
• Previous face to face Customer Service experience
• Working in a fast pace environment

What you’ll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more