Job Responsibilities : CUSTOMER CONTACT TECH (WORK FROM HOME)

Salary : $16.38 an hour

Company : Army and Air Force Exchange Service (AAFES)

Location : Remote US

H-026510-2021

CUSTOMER CONTACT TECH (WORK FROM HOME)

United States – Texas – AAFES Headquarters (Dallas)

Temporary Full Time

Job Description

RESPONSIBLE FOR RESEARCHING AND RESOLVING CUSTOMER INQUIRIES AND/OR COMPLAINTS TO ENSURE CUSTOMER SATISFACTION.

Job Qualifications

1 YEAR OF CUSTOMER SERVICE, CUSTOMER RELATIONS OR RETAIL OPERATIONS EXPERIENCE REQUIRED. PRIOR EXPERIENCE IN A CALL CENTER ENVIRONMENT PREFERRED.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

2ND SHIFT
Technical (Preferred/Required Skills/Systems):

MICROSOFT OUTLOOK – Required

MICROSOFT WORD – Required

ACCOUNT SERVICES – Preferred

ATN – Preferred

CREDIT CARD MANAGEMENT SYSTEM – Preferred

CCD – Preferred

CVS – Preferred

EXCEL-INTERMEDIATE LEVEL – Preferred

MICROSOFT POWERPOINT – Preferred

TYPING 30 WPM – Preferred

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